2500 Words Essay Samples

Motivation and job satisfaction levels of sports managers assignment

Problem Statement Within the sports department of the Nelson Mandela Metropolitan University there is a perceived lack of motivation amongst the various sports managers that translates to a lack of performance of the various sports clubs within the University over the past two years. The alignment between the personal goals of the staff and that →

A relationship between stress management and service industry management essay

Work stress will affect the productivity which will direct bring in negative impact to the company To study what is the relationship between stress management and the service industry. Is it important for a company to guide their customer service consultant the proper steps to manage work stress?

Organisational change management

It involves three steps:" an unfreezing of the first attitude, i.e.a recognition that it may possibly be wrong a forming and shaping of the new attitude a freezing of the new attitude, i.e.a commitment to it" According to this model, the first and foremost step towards successful change management is to unfreeze the attitudes of →

Review of operations management

As with most companies in its industry Lead Way aim and drive for doing business 1 org that its clientele demand and also the in order to fulfill its obligation as a whole Lead Way has a relatively highly motivated team of employees this may be as a result of its qualities of leaders and →

Theoretical perspective of csr management essay

However with time, the definition of the theory of stakeholder changed and in one of his latest definitions Freeman defined stakeholders as " those groups who are vital to the survival and success of the corporation". The idea which underlined the shareholder perspective is that the only responsibility of managers is to serve the interests →

The data gathered the chi square management essay

This chapter will also consist of information regarding the participants including the population chosen, the sample unit and sample size; followed by the instruments used to conduct the surveys including the questionnaire used and the research validity and representativeness; finalizing with a conclusion. The sampling frame used in conducting this research was a the list →

Organizational change to a project management culture in an organization thesis

A paradox of learning in project cycle management and the role of organizational culture. The role of project management maturity and organizational culture in perceived performance.

Free term paper on improving performance in teams

The key to leadership is the ability to improve the performance of other people in a team. The organization has clearly realized that, to improve the performance of its teams, it is required to understand members of the team in different perspectives.

Example of essay on jesus, the ceo

Instead of giving in to the devil's promises to gratify his selfish needs, he made use of the temptations to strengthen his will power and declared himself as " I AM" to the world. His declaration to the world that he was the son of god did not come from pride but his articulateness in →

Hooters restaurant essay examples

The style of and quality of service is known regardless of the location of the restaurant be it in the USA or abroad. The Hooters girls in the restaurant are very attractive as is the tradition with this chain of restaurants.

Leadership and management persuasive essay

Understanding theCommunicationProcess in the Workplace Assessment Criteria: Explain the importance of effective communication in the workplace Question 1: Explain the importance of effective communication in the workplace If communication in the workplace is bad it can have several effects such as decreased productivity, low morale and mistakes made. Assessment Criteria: Describe the stages in the →

Methodology essay example

The objective of this paper is to analyze working in cross cultural environment and the cultural adjustment in working in cross cultural society. The major challenges of working in cross cultural environment and communication include; language barrier, cultural differences and difficulty in adjusting to the local culture.

Electronic data interchanges system

Data processing allows the EDI operation to take information that is resident in a user application and transform that data into a format that is recognizable to all other user applications that have an interest in using the data. The normal mechanism for acquiring data integrity is for the sender to run an algorithm against →

Business plan (only for course) assignment

In the operational point of view, Custom Foods will be open 7 days a week and the restaurant will be start at 7. PRODUCTION PLAN: Food production and assembly will take place in the kitchen of the restaurant.

Sample research paper on synthesis

The understanding of the ideal means of alignment of the information infrastructure with the organizational structure aids in the implementation of an ideal infrastructure for the organization's technological needs. In addition to this, information infrastructure also entails the alignment of information technology plans to the organization's plans and objectives, the information technology architecture and the →

Fabrica italiana di automobile torino essay

A good definition for a turnaround state of affairs is given by Wyckoff and Hart they province that a " turnaround state of affairss involves a failure that has led to a flood tide that requires near-term action to debar the prostration of a company or a division within a company". Another measure that is →

Cause and effect analysis research paper

Finally, emotional support ensures that the employees believe that the organization understands their feelings and emotions and is with them during hard times.[ CITATION Sva02 l 1033 ] Break from regular schedule - It happens that while the employees are paid well and the internal environment is healthy there is a monotony that enters the →

Final strategic plan essay sample

Riordan's Manufacturing History and Leadership Overview Profile/History Riordan Manufacturing is a state-of-the-art plastic industrial company that specializes in plastic injection molding and innovative designs of plastic products and packaging. It is the responsibility of Riordan Manufacturing to take advantage of this opportunity.

Task 1

As a guide to how you should gauge your response consider the following: Strongly agree I have a wide range of experience in this area and have been commended by a tutor or employer for my efforts in this area Agree I am comfortable with this aspect and have been able to demonstrate my ability →

A stakeholder mapping approach management essay

In the primary phases of a project, project manager must analyses and identify all the people and organization which might represent possible threats or influence to the project, as well as all the other ones that might be impacted by the project. For example, the project owner and the final users of the project are →

Power listing: mastering the most critical business skill of all book reviews examples

Listening is an art and the power of listening has been a point of discussion among experts in the field of communication and decision-making. This is a fact as in many business dealings, a lot of business agreements have faltered because of the inability or insensitivity of the other party to understand the actual →

Workplace training plan essay

The workplace training plan will discuss certain key elements to include the process used in determining the employee's training needs, the purpose of the training, the people to be involved in the training, the resources needed for the training exercise. The work place training will entail the use of several resources the first one is →

Activties – training and career dev

Some of the core characteristics of the Caterpillar's culture are, to work with zest and sincerity to deliver the best services to their customers. The installation unit is in need of a training intervention, to have a better understanding of the installation procedures and how to modify machines and instruments.2.

Management and operations

Al & Fun 's services provided to customers, In addition to product- centric responsible for the work, including market research, product design and development, raw materials procurement, choice of supplier and production monitoring, but also a series of import and export regulatory clearance and logistics arrangements, and financing for potential suppliers of raw materials, factories, →

Free report on hr management in work

The overall objectives of this report is to help them in adapting a concrete methodology that is applicable in project management in the form of organizing change that allows the employees to engage in a form of empowerment in the manufacturing cells and through the identification of the requirements that facilitate the self-directed concept implementation →

Lean management in a salon

The owner visits the salon every day for a couple of hours to keep an eye on the over-all running of the salon and to ensure work is being done up to the standard. Their literature discusses five different principles from the works of Womack and Jones and how these lean manufacturing principles can be →

The initial trip to north carolina

Nitrogen to the air and water Compaction in the surface soil can reduce the crop yield by 5 to 15 per cent. The annual form of annual bluegrass is a rapid and prolific seeder.

Divorce between the beneficiaries and management

The evolution of modern accountancy and the transformation of auditing profession In Bangladesh and, indeed, in the world as a whole, must be seen in the context of the enormous expansion of industry and commerce, which has been taken place since the Industrial Revolution. Therefore, the review of the historical development of auditing enables one →

Medical knowledge management: research proposal examples

This highlights the importance of knowledge management in the field of medicine where knowledge management is defined as " the system and managerial approach to the gathering, management, use, analysis, sharing, and discovery of knowledge in an organization or a community in order to maximize performance". Healthcare knowledge management: The art of the possible.In D.

Behavioral management historical perspective

Supporters of this approach make an effort to show how the process and functions of management are influenced by differences in individual behavior and the influence of groups in the office. Limitations of the Behavioral Approach to Challenges for managers in difficult situations and the reality that human behavior is complex.

A threat management team management essay

The team was insisted in the response to an increase of violence in the workplace and community and the commitment to interview when such incidents may compromise the safety of the staff and investor. Ensure the safety for employees and customers on and off the compound and also provide various investment scheme for employees for →

Risk management business plan examples

Speaking of industry, the source of this risk is the competition associated with the industry, as well as the market forces associated with the industry. The source of the risk in this case is the loophole in the financial structure of the business.

Fitness student, department of computer science, professor,

The proposed work is expected to improve the performance ofmobile ad hoc networks by prolonging the lifetime of the network. The pathwith less distance and the residual energy of the node can be considered.

Ethical issues in information technology market

Due to the large numbers of students taught in the course, instructors are not able to repeat lectures for individual students outside of the regular lecture time. The objective of the projects will be to give you hands-on experience or a direct submitted no later than the start period for the class in which it →

Role and functions of hr managers

The Human Resource Department's main objective is to bring out the best in their employees and thus contribute to the success of the Company. Positive aspects of Roles and Functions of the Human Resource Department Recruitment of Employees This is one of the most fundamental roles of the HR department.

Knowledge management in public sector organizations

Peter Drucker said," The Purpose of management is the productivity of knowledge" There are various definitions of knowledge management, however to put it simple it is the management process within the organization that deals with the collection, organization and sharing of knowledge in the enterprise which is then integrated, evaluated and developed and distributed to →

Teamwork is a fundamental component management essay

Contributing to the accident was the failure of the other two flight crewmembers either to fully comprehend the criticality of the fuel state or to successfully communicate their concern to the captain". Following work by the National Aeronautics and Space Administration Cooper et al, the NTSB made recommendations to the US Federal Aviation Authority and →

Role of internal auditor assignment

The board's responsibility for internal controls Through working with a broad range of organisations in Hong Kong and internationally, KPMG has identified a number of best practices in relation to the role played by the board audit and/or risk management committees.s Recent events have highlighted the critical role of boards of directors in s s →

Ritz – carlton

The essence of the Ritz Carlton experience lies in the quality of the service provided by the company which is also the intangible product the company is selling. To create the same policy in every of the Ritz- Carlton hotels, the top manager has to follow the same policy and stick to the same standards →

Sales management information system

Features of this system includes storing and retrieving customer's information which will be useful for the company to contact their customers, placing and updating orders which will be stored in the database of the system in order for the users to track the demand of the customer. Through sales management information system, the business will →

The creation of europol was mainly political essay

The Creation of EUROPOL was Mainly PoliticalIntroductionPolicing in Europe has obviously been undergoing tremendous transformations following the creation of the European Police Office EUROPOL- and the recent modifications of the Treaty creating it, to allow it some operational powers1. While Woodward 3 argue that the idea of creating a police force with intelligence and operational →

Diversity in the medical profession essay

Recognizing the need to adapt to the varying degrees of care [3], the nursing and midwifery profession as a profession of authority has regarded the interest and well-being of the patient as paramount [4]. In meeting the therapeutic goals of the patient, the medical profession as a team needs to evaluate the varying traits and →

The design change control construction essay

During the life of the Atlantic Corridor undertaking alterations to the undertaking range, agenda, and resources may originate. It is considered compulsory by Howard Holdings to include this and is to incorporate the undermentioned information: Beginning of alteration LocationDecision made by Cost alteration assessmentDecision mage day of the month Type of alterationLead Manager Depiction of →

Theories of behaviour and development in psychology essay sample

The main assumption of the psychodynamic approach is that all behaviour can be explained in terms of the inner conflicts of the mind. The ego has to decide between the demands of the id and the superego.

Study on carbohydrates

In the present study, we attempted to do this by determining the effect on long-term food intake and body weight of consuming APM given in soda, the most prevalent vehicle for artificial sweeteners. First, each subject received a series of 16 counterbalanced triangle tests: the subject attempted to pick the disparate soda from three 10-mL →

Parenting styles, perfectionist tendencies and self criticism

Taking in account the influence of parenting styles on children across a variety of achievement settings, the sole purpose of the whole study was to unveil the fact that whether adolescent athletes' perceptions of parenting styles, whether it being authoritarian or authoritative, causes a difference for function of the athletes' perfectionist orientations in sport which →

An innovation/creative audit of an organisation essay sample

The flow of exciting new products and ideas continued throughout the 1970s, resulting in the inventions of the LaserVision optical disc, the Compact Disc and optical telecommunication systems. Philips looks for with its candidates the capacity to work in team, the enthusiasm and the creativity, the spirit of method and organization, the opening for the →

Presentation of the kite runner

Thus, this paper will focus on: The Marxist Approach To The Kite Runner; The relationship among characters as a representation of the differences between social classes; The relationship between Baba and Ali serve as a representation materialism versus spirituality; Baba as the representation of economic power in his society in the period of time; and →

Research paper on history of american labor (20th century) labor movement and workers rights

Also, in 1916, the Adamson Act, which President Wilson initiated and proposed to Congress, was used in the prevention of a strike on the railroad sector throughout the nation, a threat of four unions of this sector, by providing some benefits to the workers, such as an eight-hours-a-day work schedule. The labor unions that were →

Infidelity in marriages from gone girl, by gillian flynn and shakespeare’s othello

The three courses of action that lead to outbreaks result from loneliness, and that comes from the lack of communication, feeling powerless, this comes from one partner dominating the other partner and lastly jealousy is the breaking point in both the novels, and that determines the fate between the two couples in Gone Girl and →

The man he killed by thomas hardy essay sample

Then as the poem progresses, the poet tries to explain why he carried out the act, saying he, " shot him dead because- because he as my foe." This indicates that the poet sees the fact that this person was on the other side of the battlefield as a just reason to take his life →

The history of the leishmania vaccine biology essay

The life rhythm of this kinetoplastid parasite involve jumping life signifier in the vector, and the mammalian host.during a blood repast the vector takes up the amastigote from the host, where it transforms to the motile promastigote, and it became multiplies in the sand fly digestive piece of land, to be regurgitated with the following →

Human resource management: the role of vocational education and training in skill development

The discussion will focus on vocational education and training being one of the crucial responsibilities of employers and employees and on the part to be played by the state in facilitating such occupational programs with reference to the implications of different VET systems on skill development. This section is intended to provide an extensive analysis →

Overview of the indian banking sector essay sample

This paper provides an overview of the banking sector in India, including its various categories of financial institutions and their respective functions.th 2 History The earliest banks in the banking history were The General Bank of India, started in 1786, and the Bank of Hindustan, started in 1790, both of which no longer exist today. →

Sample essay on food and beverage

Food Habits of the Customers The food habits of the Customers of the should be the main criterion in this case. So have the cuisines to be special in compliance to the changing menu of the time of the year.

The significance of “coketown” essay sample

In the wake of the Industrial Revolution, Britain witnessed the phenomenon of the Industrial town, a place devoted to manufactures by the way of enormous factories, and driven by a voracious profit motive of the capitalists who owned the factories. The land and resources were plundered, and the brunt of the exploitation fell on the →

Analysis of “mid-term break” by seamus heaney essay sample

It may therefore be of benefit to us to look at the biographical context, as this could help us to gain a better understanding of the poet and therefore of the mood, meaning and connotations within the poem. However, Heaney uses a number of conceits to build a feeling of unease in the reader, a →

Assignment 6

Almost three-quarters of the 23, 000 runners who participated in the race had already crossed the finish line when a bomb that had apparently been placed in a garbage can exploded around 2: 50 p.m.in a haze of smoke amid a crowd of spectators on Boylston Street, just off Copley Square in the heart of →

Meaning of bank crises

Causes of Bank Crises Most banks have experienced the crises due to various factors ranging from the effects of the nature of macroeconomic shocks in the organization, to the specific characteristic and management of the bank. The organizationalleadershipof a bank needs to be run by people who are skilled enough to lay strategies which would →

Analysis on the novel, waiting by ha jin essay sample

His works include two award-winning collections of stories, some poetry and the novel Waiting, which is the winner of the 1999 National Book Award for Fiction and also is the winner of the 2000 PEN/Faulkner award. Lin is the archetype of the people and is the symbol of transitional China.

The monstrosity: a common trait in shakespeare’s macbeth and shelley’s frankenstein

Moreover, Both Lady Macbeth and the three witches imply their satanic traits by influencing Macbeth to become the monstrous king that he is while Victor become influence by both his place in time which is the Romantic Era and by the monster himself. This is comparable to the sufferings of Victor and Elizabeth because of →

Family dynamics essay sample

Family dynamics are influenced by things like the structure of the family- the number of children and adults and how they are related- the personalities of each family member, cultural background, values, and personal or family experience. Variations of the family structure and its inherent dynamics over the following sections: The Nuclear Family The Nuclear →

Hilton hotel corporation essay sample

Keller defined brand equity as ' the differential effect of brand knowledge on consumer response to the marketing of the brand.' Aaker stated that brand equity is ' A set of brand assets and liabilities linked to a brand, its name and symbol, that adds to or subtract from the value provided by a product →

Race ethnicity and unions term paper examples

This paper will focus on the historic vulnerabilities of the minority workers, specifically the Blacks and the Chinese workers during the 1800's. This paper, therefore, intends to illustrate the ways by which labor unions put the Blacks and the Chinese workers to a great disadvantage in the past.

A brief analysis of subprime crisis

A Brief Analysis of Subprime Crisis Introduction The US subprime mortgage crisis was one of the first indicators of the late-2000s financial crisis, characterized by a rise in subprime mortgage holes and foreclosures, and the resulting decline of securities backing mortgages. 1 Boom and bust in the housing market The housing bubble in the United →

Essay on dialogue

David: Because it's illegal as it is a drug and can also lead to people trying other drugs David: Yes that's what I am saying. I agree to your point, since you are saying it, but do not you think that it is still a gateway drug?

Eva smith’s diary essay sample

It was unavoidable that I was to become his mistress, and it seemed to me that we both enjoyed the time together. I had all of the symptoms of pregnancy, but I could not admit it even to myself.

Example of research paper on cannabis and cancer

There are arguments provided in favor of cannabis stimulating the growth and proliferation of cancer and counterarguments, claiming that not only has marijuana consumption no negative impact on human health, but it also has the potential of being used for medical purposes for treating brain, breast, lung, prostate, blood, oral, liver, and pancreatic cancer inasmuch →

Four reasons why marijuana should be legalized argumentative essay sample

It is safe to say that marijuana is the most misunderstood illegal drug; there are several allegations of its effects to the user such as intoxication of the brain, addiction and cause of aggressive behavior. The common notion about marijuana laws is that people under the influence of marijuana will potentially harm themselves and to →

World bank report concept of water security environmental sciences essay

Union Ministry of H2O resources has estimated the states H2O demands to be around 1093 BCM for the twelvemonth 2025 and 1447 BCM for the twelvemonth 2050. Global clime alteration is likely to increase the complexness and costs of guaranting H2O security.

Business case study sample

The United States Congress tightened restrictions on unions in Labor Management Reporting and Disclosure Act of the year 1959 that regulates the affairs of unions in the private sector through providing the minimum standards for internal disciplinary proceedings of the unions, the unions elections for their own officers and the use of union funds by →

Good example of tuberculosis term paper

Although most TB cases are pulmonary TB, few of the active cases occur outside the lungs, leading to other forms of TB. In case the immune system is unable to control the tubercle bacilli, the pathogen continues to with the multiplication process leading to the development of TB disease.

American beauty is a film that has many theatrical qualities essay sample

The aim of the use of the wide-angle shot is to focus upon the relationships and reactions of all the characters present in a scene. Another theatrical technique is the fact that the camera is held on the actors for longer time than usual in cinema and Sam Mendes actually admits to doing this,' I →

Love and conflict in romeo and juliet essay sample

The servants try to denote the Montague servants by referring to them as animals, " A dog of the house of Montague moves me." Shakespeare inserts dramatic action to the play; he applies it to the fight between the servants that is bound to occur. The conflict is between his love for her and the →

Sociocultural theory essay sample

According to Vygotsky, " Every function in the child's cultural development appears twice: first, on the social level, and later, on the individual level; first, between people and then inside the child. Basically Vygotsky's theory suggests that development depends on interaction with people and the tools that the culture provides to help form their own →

Importance of sam walton to the success of wal-mart essay

Sam Walton was the founder and the owner of the Wal Mart retail stores. Until his death in 1992, Sam was the embodiment of Wal Mart's unique approach to retailing.

Abstractneuroblastoma essential epigenetic mechanisms, isclosely correlated with

However, DNAmethylation at non- CpG sites has also been reported in cancer cells andstudies by Gomez et al in a small cohort of patients with NB identified thepresence of non-CpG methylation sites and their association withdifferentiation and expression of some of the key genes involved in NB suchas ALK 5. Also, knock down of MEGF10in →

A village by the sea essay sample

The words ' slipping, crumbling and gaped' enforce the idea of the pain and anguish the families in the village had to experience. This shows that the education in the village was not of primary importance and when the children reached a particular age they had to do household chores or supplement the family's income.

The co-operative bank imc

Firstly, It outlines a situation analysis including a PEST analysis, a competitor analysis, and the target market and the positioning of the Co-operative Bank with regards to its competitors. The key message the bank wants to convey to its target audience is that it is a values-driven bank that plays fair in a banking landscape →

5 benefits of facebook

To help get more website visitors to your fan page without any cost, you can spread the concept about your latest page to all your current client database and Facebook connections. The great thing about a Facebook fan page is the benefits that are available to even the smallest business and it also takes simply →

Money: bank and funds

To sum up, the function of financial intermediation has arisen out of the need on the part of savers to reach the investors and the inability of investors to find savers. The risk factor arises in the first place out of the need for the availability of information and in the second place the need →

Counterfactual history: what ifs of the gallipoli campaign research paper

While the victory of the Ottoman Turks boosted the spirit and confidence of the people who had suffered a series of defeats and subsequent loss of territories, it more than a historic victory to transform the ancient Ottoman Empire into the modern Turkish Republic. Of all the explanations provided for the invasion on Dardanelles, the →

Analysis of the “othello” written by william shakespeare

The first step that he takes is by going to Barbanzio and insinuates that Othello has stolen Desdemona through the act of witchcraft. The final part of his plan was to make Othello believe that there was an existing sexual relationship between Cassius and Desdemona.

Chance, accident and coincidence in the mayor of casterbridge essay sample

All in all, in the matter of love, it is to choose either to love or not that determines the rise and fall of a character in Hardy's novel. All in all, Hardy is very deterministic on Hardy's sorrowful end and practices an excessive use of chance to maintain it the placing of the cage, →

Gold price and effect on stock exchange

Introduction The study of the capital market of a country in terms of a wide range of macro-economic and financial variables have been the subject matter of many types of research since last few decades. Gold Price Volatility and Stock Market Returns in India 48 Since then, the government has been taking a number of →

Example of essay on employment relations in singapore

This is where the National Trades Union Congress comes to the rescue of all the vulnerable in the contemporary Singapore's job market. The Labor movement achieves this through the strengthening of the companies and unions in the industry to advocate for increased production, innovation, and competition.

Peer pressure in young adults

Some forms in which adults face peer are buying expensive and unwanted things like to match status with peers, pressure to work at a highly paying and reputed job, pressure to get married and to have children. I still have not found a way to avoid such peer pressure-based incidents.

The case of restructure at bunga raya bank essay sample

In this case, Mr Yusuf is a directive leader, he quietly and without any input from anyone, Yusuf has spent the month analyzing Bunga Raya Bank's financial position and has come to the conclusion that in order to increase profits further, there is no choice but to downsize and completely close several branches. One of →

Good example of the economic effects of legalization of marijuana research paper

Legalization of marijuana translates to the fact that; there would be an increased excitement on the usage of this drug. Secondly, prohibition of this drug will decrease the consumption level of the consumer, due to the fear of the possible penalty that a consumer can be subjected to in case one is found guilty.

Winning bassanio

Among the many and varied plotlines interwoven throughout Shakespeare's comedy, The Merchant of Venice, the story of Bassanio's rivalled affections for his friend Antonio and for his eventual wife Portia is one of the more significant. Bassanio begins in the story firmly in the affections and influence of his friend, Antonio, the Venetian merchant who →

How successful have us geo-strategists been in ensuring that in the post-cold war era the us faces no peers essay

The period of between 1944 and 1951, could be seen as the time when American leaders engaged in the most intensive institution building the world had ever seen global, regional, security, economic, and political.[3] One could go back in history and trace the launching of the UN, Bretton Woods, GATT, NATO, and the U. Spykman, →

Child beauty pageants

Beauty pageants have become large, lucrative businesses in the United States, and at the expense of the innocence and welfare of the children. For the majority of the society, it is said that in order to put a stop to the lifelong negative effects of beauty pageants on young children, state laws need to be →

The role of dreams in the human psyche

In Christian tradition the dream was thought of as the word of God, or the work of the devil. In the Christian epoch the church and its scriptures supplanted the importance of the dream.

Harm (human resource management)

With the passage of time, the gap grew wider and the condition of the lower class deteriorated. With the advent of these unions in the sass, power in the hands of the employees multiplied considerably, and increased at a rapid pace in the sass and sass.

The issue of false judgments in mary shelley’s book “frankenstein”

The self-destruction of the monster that leads him to violence and murder is caused by the abandonment from society and Victor Frankenstein. Victor Frankenstein's abandonment of the monster he created and the monster's isolation of the world has led to the next theme of revenge.

Passenger satisfaction survey

The Survey was restricted to some cities of northern parts of the Country, the observations and findings get limited to that extent and may not apply ipso facto to all Indian Railway Passenger Services. To asses the overall travel experience of the passengers in the Indian Railways and their perception of the organization.