Quality Management Essay Examples for Your Learning

Wells fargo

To ensure that these activities are properly done, the financial supervisor should ensure that he follows the organizational behavior. Since the major goal of the company to satisfy the needs of its clients, the financial supervisor should stick to the culture of ' One Wells Fargo.' It is a culture that requires all the employees →

Management and organizational structure assignment

I believe a multidivisional structure would be more effective and beneficial to the Spectrum Brand Corporation as it " helps firms successfully manage the many demands of diversification" (Organizational Structure and Controls p.47). In a multidivisional structure a centralized organization would be most effective because of the many divisions its comprised of.

Strategic communication and inside communication management essay

Lastly, the final section of the paper suggests a set of directions for the improvement of the communication strategy within the examined company. The authors claim that the relationship between the initiated act of communication and the response is the element which creates the dialogue that determines the effectiveness of the strategy.

The implementation of performance management system education essay

However, as mentioned above it is no longer functioning its intent due to its legion failings viz., it is a cosmopolitan one tantrum system for all public officers, there is no engagement of the appraised and he is non made aware of his strengths and failings, therefore doing the system unjust and inconsistent, it has →

Business plan on statistical quality control in a business plan

The location of the business and the capacity of the facility are vital in the overall cost management of the business. One of the characteristics of the products will be to meet the customers' specifications in relation to the designs, fitness and occasions.

1 charles and keith wong in 1996.

Photos were taken in the store to evidence bserve the display of some of the merchandises and to learn more about the brand and store.e store and brand.1 2. 4 SCOPE THIS REPORT WOULD LOOK INTO THE RETAIL FORMAT AND OWNERSHIP OF THE RETAILER, CHARLES AND KEITH, CHARLES AND KEITH, THE RETAIL LOCATION, THE MERCHANDISE →

Overview of strategic management

This is said to limit the responsiveness of the organization to actual business situations as the top managers are not directly involved in the day-to-day operations. With the disadvantages mentioned above, it is vital for any organization not to undermine the role of middle managers in strategic management.

Project management case study: yorkshire house foods assignment

The participants need to know the goal, the step to achieve it, the order those steps take and when those steps must be complete.' And Project manager should ensure that planning is executed completely and poor planning will not allowed to process of management. Once all the deliverable has been produced and the customer has →

Balanced scorecard: traditional performance measurement

Customer Perspective The customer perspective addresses the question of how the firm is viewed by its customers and how well the firm is serving its targeted customers in order to meet the financial objectives. In the customer perspective of the balanced scorecard, managers identify the customer and market segments in which the business unit will →

Bench marking case study examples

This may lead to an employee driven process in the hospital. Vendor selection The vendor selected should offer the entire necessary requirement for the success of the E.H.R.the vendors should be legal and ranked. It takes the forms of abstracting and manual entry due to the bulk of records, scanning and electrical data conversion. →

Management actions prior to cyber attack and business continuity plans research paper

Crisis management is part of disaster management as when any disaster man made or natural paralyzes normal operations the organization is faced with a crisis (Managementstudyguide.com, 2013). Business continuity plans A business continuity plan helps an organization prepare for disruptive events and allow the resumption of business processes. Then there is the IT continuity →

Project management in team dynamics assignment

Project Management in Team Dynamics Project Management has been a major aspect in Team Dynamics, throughout the years in project planning. A successful team is required to have a communication plan so that each member in the team will be inform of the project status, changes, and issues.

Discrepancies in corporate world

A company's internal accounting policies and procedures need to be under constant scrutiny. Even with today's state-of-the-art technology, much remains to be studied regarding internal controls and their effectiveness. The prevention of financial statement distortion is an on-going dilemma in the accounting phase of the corporate system. Both should assume the role of financial detective. →

Week two supervision homework

Some just do not have the time to change the nature in workplace, why change something that is not broken. Or maybe because some managers has a superiority complex and thinks that the way he wants something done is the best way.4. Discuss the following statement: Meanings are in people, not in words.

Cal report week 3

To add a greater degree of understanding and the ability to apply these ideas metaphors can be used as shown by Morgan in 1980 and later by Hassard It is necessary to choose those which best fit our particular circumstances and reflect on them. As I took part in the week 3 learning →

Office management – assessment 1

There are lots of problems with the partners being out of the office and with the use of laptops ascommunicationtools this will provide a direct link between the office staff and the partners. I believethat this is a strategic decision as with the right planning and overseeing the development this could really →

Example of critical thinking on history

Third, on the desire of Americans living in the New Deal era for the government " to solve the crisis of the Great Depression". I will argue my position through three themes: Crisis Control, Community Construction, and Creating Confidence. Firstly, Crisis Control: the intention of the New Deal administration to become proactive in the management →

Supply chain management: study on square pharmaceuticals limited

The paper is prepared in four parts-the first part is on report introductory text, the second part is an overview of Square Pharmaceuticals Limited, the third part is on the marketing activities of Square Pharmaceuticals Ltd. It is to mention here that I have tried to the best of my sincerity to →

Disc leade mod 11

In order to improve the organizations leadership and determine individuals that have leadership traits I can utilize the LTQ on my colleagues and followers in the firm. Prior to introducing the assessment in the organization, I will conduct my personal research on the firm's leadership structure and the traits of those in leadership.

Strategic operation management

In a business entity like Guineas Ghana limited the use of operations management is very necessary in every fabric of the company's activities. The measures of effectiveness and efficiency in Guinness Ghana leads to labour productivity, yield, capacity fill working capital utilization and the efficiency of production systems. Guinness Ghana Limited also makes good use →

Business management

When this happens, 5% of the excess is divided amongst the employees and added to their salary as a bonus. For several of the employees in this office, the insurance benefits initially attracted them to the company and are what motivate them to keep their employment with AAA.

The work request backlog for execution reason. the

For Upgraded PPSTW, the CMMS engages chairman staff to use the work request as a fundamental electronic device to pass on a necessity for an organization to the help office by making Work Orders from pre-orchestrated Work Order Templates. Also, to make sure the prosperity of care staff, the CMMS makes and gives security rule →

Administering windows server 2008 essay sample

In Exercise 2, if you selected the Create a new domain tree root checkbox instead of the Create a new child domain checkbox, how would the configuration of the contoso.com forest be different? 2. In Exercise 2, what was the difference between the Student## account you use to log on at the beginning of the →

Good sbar communication tool in nursing essay example

The communication format advanced by SBAR also promotes credibility of nursing handover of patients from one shift to another or one physician to another. The SBAR communication tool has a profound impact on the individuals in the nursing profession. The SBAR tool also enables the nurses to carry out effective time management, which ultimately translates →

Monitoring risk response actions for effective project risk management in western oceanography institute

Additionally, I would explain to the Director that the staff had failed to follow the agreed instructions of removing the unnecessary file, to create more space in the hard drives, and they did not follow the schedule to avail themselves during the installations to their computers, which necessitated the removal of certain files such as →

A leadership/motivation is provided below. the includes important leadership issues including, but not limited to, mot

Summarized Theories of Motivation and its Implications to the Case Theory X and Theory Y of Motivation The theory X and Y was proposed by Douglas McGregor to explain basic human traits. With respect to the case, it can be postulated that Jonathan practices participative theory where the opinion of every individual is considered and →

Good the impact of employee training in failure or success of small businesses during research proposal example

They have on a number of instances tried to answer the question of what critical components should a business has in place so that it can be successful in its first years of operations as well as the subsequent years of operations. Problem Statement This paper analyzes the impact of employee training on the →

Teams in organizations

Teams in Organizations s Teams in organizations can be based on their objectives. Work Groups and Teams in Organizations.

Funds management and portfolio selection

Next, these companies set up to ten different portfolios, and the beta decrease with the portfolio extending. Results from the selection of more stocks into the portfolio When the extra stock is added in each portfolio, the level of Beta reduces from 0. 0 shows a stock with a lower amount of systematic risk →

Purpose of majoring in international studies

It will even help me in developing proficiency in one of the various languages spoken throughout the world and this will enable me to specifically cater to the needs of customers that speak that particular language. Leaders in the organization need to understand their delegates who belong to different parts of the world and who →

Good example of essay on medical examiners work collaboration

Since the profession belongs to a much larger field, i.e.health sciences, I being a medical examiner myself may collaborate with other professions that are relevant and would be of great assistance to me. In view of the fact that medical examiner's office administration plays an important role in effective case management and usage of information →

The information of different needs of different user groups

We will then go on to consider the particular role of financial accounting and the differences between financial and management accounting. Since this book is concerned with accounting and financial decision making for private-sector businesses, we will also examine the main forms of business enterprise and consider what are likely to be →

Leadership theories

Therefore, successful leaders have the following traits which make them to be successful in their doings. They must have extensive expression, which they exercise to cover the thought of possessing a proof of triumph, whereby the person in question will have the ability to organize and lead others in a more organized manner, also →

Performance evaluation

Thus, the need to determine whether individual performance meets the set corporate goals and objectives; it is equally important that both parties, the management and the employees act together towards a common goal and only then there can be attained success in the business organization. This paper treats in the relevance and →

Free research paper about rfid research bands

With about 1000 festivals in the United Kingdom at the moment, it is hard to keep track of the over 175000 visitors that attend the festivals. Problem statement The current problem is that it is hard to control the number of visitors who come to the festivals. The researcher will be immersed in the →

Best practices in leadership development and organization change

A responsible team of management should always involve shareholders in all stages of important decision making. Organizational management must be extra careful while making vital decisions on behalf of the stakeholders more so on matters of new technology otherwise the project may not succeed. The genesis of this problem was on the failure of the →

Running header: classroom management: exploring 5 strategies

Once in the classroom she told the students where to sit, after everybody was at their desk she reviewed the class and school rules with the students and gave them their own copy to put in their notebooks. Win-Win discipline allows students and teachers to work together in order to make the classroom a better →

General motors: solving the high turnover challenge

The following are ways in which General Motors can solve the increased turnover challenge at the company. Since subcultural differences are the main cause of employee dissatisfaction and consequential turnover, the management should strongly focus on finding a solution to the differences. Such a setup is necessary to create coherence among the divisions and a →

Why has wall-mart tended to improve performance

While the company has made a conscious effort to go " green", including training and products, it is because they are trying to garner more support in communities with stakeholders, as well as realizing that the global business world is more socially and environmentally responsible as a whole; they need to get with the program →

To laws associated, the health and safety executive(hse)

This is called a risk assessment. Risks need different actions to tackle them and a risk assessment can identify both the risks and the control methods. If a hazard can be removed completely then this is ideal however if not then the precautions must make it as safe as possible. A record of the risk →

Scotts miracle-gro’s – management policy and strategy

This comprehensive analysis will used to add value to the company and its consumers. Synopsis of the Situation The Scotts Miracle-Gro Company , based in Marysville, Ohio, was formed by a 1995 merger of Miracle-Gro and the Scotts Company (Pearce & Robinson, 2011, p. The merger made Scotts the →

Financial accounting for managers essay sample

The budget prepared for planning purposes, as part of the strategic planning process, is the quantitative plan of management's belief of what the business's costs and revenues will be over a specific future period. The manager can face the risk of having the patrimonial unit's activity blocked on one single plan of action which aversive →

Value based management

The Nigerian companies do not have much capital to invest, are short of material resources and have low standards of products and services. The country is rich in oil resources and is the 8th largest producer of petroleum in the world.

Article review on great managers

Marcus Buckingham presents practical skills that managers can employ to maximize the output of subordinates in the workplace through the identification of their strong points as well as their weaknesses in the, What Great Manager Do article. Buckingham makes a clear distinction between leaders and managers in his statement that; great leaders utilize the →

Coleman managerial report

38, then in the project completion time is; Z = z = ) / 2. For activity time A, the time average is; = / 6 = +8) / 6 = 6 2.

Hnd business human resource management

It Is assumed that the outcomes from providing Justice and achieving efficiency in the management of personnel activities will result ultimately in achieving organizational success. Human Resource Development - Human resource management is concerned with the Training, promotion placement and implementation of people strategies, which are incorporated with business strategies, and guarantees that →

Contingency approach to management

Contingency refers to the immediate circum stances. This approach was developed during 1960s and 1970s and based on the idea that it is impossible to select one way of managing all situations, and for this reason managers have to identify the conditions of a task, →

Example of ethics in public administration article review

This article talks about the causes that led to the Watergate scandal and how these types of scandals can be avoided in future and how we should ensure that the government engages in activities that are transparent and credible all for the good of its citizens. It may also be a culmination of some if →

Managerial applications of technology (business intelligence and knowledge management) 2

As a result of this, the overall outlook of business enterprises and co relationship between the client and service provider has changed remarkably towards positive side of the relationship. IBM, Oracle, SAP and Microsoft are few of the many prime examples of the companies making use of this utility tool and maximize its overall performances. →

Free essay about rationale and analysis for georgia department of corrections

Introduction Georgia Department of Corrections is one of the agencies of the government which is tasked with the responsibility of operating prison systems within the state of Georgia. This means that almost half of the employees who were working at the headquarters of Georgia Department of Corrections were willing to support the management →

Tanglewood case assignment

Determine what you want to measure by analyzing KSAOs from the job description and the information on organizational culture in the case, and fitting the selection measures into the plan format as shown in Table 8.in the book. This official guide should provide the information from the selection plan, suggestions for how to combine predictors, →

Drawing the portrait of success critical thinking example

A brief description of the word's historical background, a presentation of the word's semantic field in nowadays' global community, a number of examples or a comparison and contrast between different uses of the word. Paraphrasing this I would argue that an example can be like a thousand of synonyms, antonyms and definitions found in a →

Blue nile inc

Although it is not the only player in the market, its performance demonstrates that it has higher chances of becoming so competitive in the market. This is a good strategy which might enable the company to win the confidence of its clients as they seek to consider it as the company of choice amongst its →

Interview with leaders or managers in any organization

These responsibilities include performance appraisals and evaluation; scheduling of vacation leaves and monitoring of sick leaves; monitoring the upkeep and maintenance of supplies and equipment for the units, as well as the general functioning of the patients' rooms and amenities and the emergency cart; completion of reportorial requirements of staff nurses; and monitoring the upkeep →

Free case study on the ftaa

A lot more will be discussed for comparative and analytical purposes. For this reason therefore, this paper will adopt the approach of raising the key issues in the case study, address the root causes of the issues so raised, suggest viable solutions that are capable of resolving the issues, make a case for a risk →

Human resources management issues in hospitality & tourism industry

Those who are successful in hospitality and tourism business must thrive under pressure, their thinking ability have to be really quick and understand all the importance to keep changing the regulations and rules constantly. The critical evaluation of human resources management for hospitality and tourism industry There are some people that can reject the →

The value of a chief information officer

The Value of a Chief Information Officer The Chief Information Officer is also known by the Information Technology Director. Being a senior post, it is a must for a CIO to possess a post-graduate degree in the field of management such as MBA.

Transactional leadership in bureaucratic organizations essay

Transformational leadership occurs when leaders expand and heighten their followers' professional interests, professional skills, emphasize the organization's values, mission, and purpose, and seek to inspire followers to act in the best interests of others. Since bureaucratic organizations emphasize hierarchy, regulations, routines, and the carrying out of tasks based →

Strategic planning

In the next part of the report I will be highlighting the areas on which the company needs to stress more and will also make some necessary recommendations. Recommendations The first thing that GIFC needs to accomplish is that it should define its business, goods and services and also the target customers. Also defining →

Organizational change

This aspect makes the employees to resist change. Lack of a clear vision is a major factor that makes the change process to fail. This enables the employees to own the process, thereby, reducing resistance levels. Effective leadership during the change process provides a base for the change process.

Software development models essay examples

Two main approaches to SDLC depend on whether the projects can or cannot be planned out in advance. - Waterfall Model: Each phase is completed in sequence and then the results of a completed phase flow into the next phase. The drawbacks are that it becomes difficult to change requirements and the →

Social psych-social facilitation assignment

When a pianist for instance is attempting to learn a new piece in the presence of his classmates, he is more likely to learn more slowly than if he were practicing alone at home. But if this were a piece he had been playing for years, he would play more beautifully in the presence of →

Good essay on how the quotation highlights post-colonialism as an interpretive approach

Tracing the example of the career of Parakash Tandon and its role in the formation of this person's manager's personality represents a clear example of the attempt to define the role of colonialism and racism on the formation of manager's personality. Exerting significant influence on the identity of the person, these experiences will inevitably influence →

Towards the understanding of nature of groups and teams

The distinction between groups and teams is that while groups demand a lot of control, planning, and direction in its leadership, are guided by a series of well-established goals and objectives, reward members depending on performance , and used when executing specific functional tasks in an organization, teams demand collaborative relationships among members, are →

Capstone experience (supply chain) 2

Wikipedia gets most of the information it has from the target customers. Any vandalism or incorrect information is immediately removed from the site. Involving the target customer has enabled Wikipedia to obtain a lot of information on various topics.

Leadership essay samples

The influence of each style on working attitudes and employees' behavior are also considered based on the opinions of subject-field experts and specialists. Keywords: leadership, style, workplace, employee, subordinate, approach Whether on the battlefield, or in the workplace, people require to be led by leaders, inasmuch as few are →

The qualities of an efficient leader

Firstly, one of the qualities that an efficient leader has is self-discipline. An efficient leader is intentional with his time and habits.

Good will be attached essay example

After attainment of legal age, it is paramount that an individual obtains the necessary legal identification in order to enjoy the services and protection of the government. It is, therefore, the duty of a machine owner to realize when a machine fails in the delivery of its service, and either repair it or replace it.

Presentation skills

A good presentation incurs distinctive elements including the objective, subject, and the nature of the audience, the place, time and length of the talk which makes a presentation successfully. Terry, however, at the start of her presentation would have critically articulated clarity on whether and when she should be answering the questions from the audience. →

The manager’s technical skills

He utilizes them as the dominant medium of transferring his functions across to others. He sets regular meetings with staff to communicate his plans and objectives for the organization and the workflow processes that the staff must meet. For instance, the sales department needs to report to thefinancedepartment in order to acquire correct financial information →

Free admission essay on healthcare management personal statement

I could not become a doctor or surgeon but I could manage the doctor's schedule and the resources at his or her disposal to ensure better delivery of services which in the case of healthcare could be a matter of life or death. I want to study healthcare management so that I can give back →

Educational leadership in pakistan: ideals and realities

The second sections deals with the Diversity of Leadership: perceptions and practices of leadership in Pakistan. The third session looks at the role of the educational change agents, and the fourth sections explores the future prospects of educational leadership in Pakistan.

Motivation and performance in washburn guitars

This firm has structured its working environment in a way to reward behaviors for work and discourage negative thoughts for work in order to boost its performance. The employees at Washburn guitars feel motivated because of their love for the music and the care they have when making the musical instruments. The top musicians in →

Introductory assignment

In this essay, the definitions and function of each term are defined in order to develop an argument whether these phrases are oxymoron or not. The 21st century business world is filled with components that stimulate and encourage organization to transformations and development. Therefore, the phrase ' marketing planning is also considered not an oxymoron.' →

Case study on leadership in gill city

In the department of public works and transportation, employees are poorly motivated, and there is a disconnect between the requirements within the city and the ability by the employees to address these requirements. It is highly probable that the management body of these departments has been involved in gross misappropriation of funds and resources within →

Adhd: effects and management

There is also significant findings that the level of intelligence affects ADHD children in different ways. More specifically, those with both ADHD and normal to high intelligence are more prone to accidents, and have a smaller number of steady friends. And by failing to provide interventions for their behavior problems, they may become restricted in →

Content a single person cannot form a

Creategroup cohesiveness: Creating a sense of cohesivenessand belongings among the groups of the personnel working in a formal in aformal organization. The employee interpersonal interaction is important forthe functioning of an organization. The first part of the classicalconditioning process requires a naturally occurring stimulus that willautomatically elicit a response. Salivating in response to the smell →

Good example of essay on psychological experiments

The personal test is more of a series of different questions pertaining to the way I would respond to particular situations specifically involving my course of understanding the worth of fidelity and loyalty to my superior and the complication it invokes on my desire to stand for my principles and the moral values that I →

Free essay on workplace bullying and appropriate organizational response

The study by Salin also concluded that several factors such as the use of effective Human Resource Management practices, activities that increase awareness of workplace harassment, the gender of the managers and even the size of the organization cause the organization to implement varying approaches to the development and implementation of organizational responses →

Good example of thesis on front-end process

Patient access Scheduling / pre-registration; This step allows for collection of client's data and admission to the correct department. Insurance verification/authorization; This step allows the hospital staff gauge the client's ability to pay for the medical services they are seeking Time of service registration; This step evaluates the time and type of →

Free essay on theories of management rights

The following essay seeks to differentiate residual and trusteeship theories of management rights as well as explain the differences in determining the management's responsibilities in each. According to Zack , under residual or reserved theory of management rights, the management retains all the authority not relinquished to the union →

Example of term paper on supervisory development plan

In this context, I will empower my employees by equipping them with all essential skills and tools and then challenge them to work independently. Furthermore, I target developing effective recruitment and retrenchment procedures that will ensure that the most suited candidates are selected for the positions in my organization. This is essential in ensuring that →

Australia’s forest: destruction and conservation essay

However, the native forest of the country that are conserved and protected by the state covers 13% of the total forest covers, about 23 million hectares in estimates (Department of Agriculture, Fisheries and Forestry, 2008). There is also a major increase on private ownership of private plantations from 30% in 1990 to 59% in 2006 →

Delegating responsibilities is the key to effective management

DELEGATING RESPONSIBILITIES IS THE KEY TO EFFECTIVE MANAGEMENT' al Affiliation ' Delegating Responsibilities Is the Key to Effective Management' Delegating responsibilities is the key to effective management due to a number of aspects including authoritative powers and overall operations. During the delegation process, the manager must pair a task to the individual that can perform →

Dq1 e-activity and dq2 competitive advantage

Finally, the rivalry influenced the profitability of firms in an industry depending on the intensity of the rivalry and the basis of a firm's rivalry. Online Auction Industry The online auction industry experiences robust growth due to the ongoing global internet and technological innovations although Yahoo, Amazon, and eBay are the most dominant firms →

Free book review on open systems theory

Perhaps a clear contrast of the original open theory is the contingency theory that holds that organizations, while dependant on the environment, adapt to meet the needs of the setting. Similarly, the requirements that organizations adapt to the environment that they find themselves in the form of government legislations, taxations, product tastes and preferences proof →

Project management organizational structures paper assignment

The main goal of an organizational structure is to reduce confusion and uncertainty that is almost certain to occur in a project's early stages. The structure defines the relationships among members of the project management and the relationships it has with its stakeholders. The size of the project is one of the main concerns since →

Women in leadership

Use of softer words has been a source of more trouble to women leaders; this tends to show the audience the level of seriousness and confidence the leader upholds. The nervousness in their talking greatly affects their leadership as they talk mainly about a group of people they show signs of panic. The class material →

Globalization and the rise of precarious employment

There are things that ought to be considered in the mode and way of communication in the line of employment as far as the communication of the workers in the place of employment is concerned. It also focuses on the economic and academic life of American society. Zajda, Joseph." GLOBALIZATION AND NEO-LIBERALISM AS EDUCATIONAL POLICY →

Free critical thinking on technology reflection

It is used in telecommunications and networks, and it made me interested in the topic since it was applicable to the internet and websites, and I had used it when browsing the internet although I did not understand its applications fully. Cookies were interesting to learn and there was a lot of relevance in the →

Project management

According to Jean Roberge, the vice president of IT at ABS Canada, the required system should be able to integrate the management system for the development of the entire organisation. Issues The adoption of the new system presents various management issues that include the technological changes making some of the current approaches become obsolete. →

Good example of healthcare ethics essay

It is the responsibility of medical practitioners to report dishonest, corrupt and incompetent behavior of their colleagues so that the relevant authority can take the necessary action ACHE code of ethics The ACHE code of ethics can be effectively used by a healthcare manager to handle these ethical issues. A manager in →

The concerns of the management team of all star industries

In the case study in question, it is easy to understand the concerns of the management team of All Star Industries. The suspicion that she may have acquired the kidney via unauthorized channels is again a problem for the regulators and policy makers, taking for granted the basic entitlement of a citizen to. Looking exclusively →

Bvs supply chain management case

In other hand, independency of BVS division is menaced and the Mother Corporation can take control of its management in order to adjust traditional management and deal with the situation in an American approach to hold back and resolve departments' confrontation and accelerate the chain enrolment. If the new strategy helps for →

Written case study blockbuster assignment

Arrack, of the Andrea School of Business, Barry university, in Cases and Exercises in International Business, Prentice Hall.) Read the following case and answer the questions in the document It was the opportunity of a lifetime, or so Brian Mosey thought, as he accepted a managing position for Aspen Automotive new calculation In India. Managers →

500 words essay essay sample

The finally pare is said that the comparison of that two theories. The Michael Porter's five forces model is something that five competitive forces model about each countries, particularly to the competitive advantages of countries, rather than to microeconomics. This means Michael Porter's centrepiece of texts on business strategy and strategic management have high →