Free research paper on bridging cultural differences and conflict resolution

OUTLINE

Introduction

Cultural differences and conflict management within virtual teams is usually a common aspect in many organizations. The rise of telecommuting and improved technology has led to emergence of virtual teams within organizations.
– The definition of a virtual team
– The scope of work done by the virtual teams
– The presence of various cultural backgrounds in workplaces

Types of Conflicts

There are various types of conflicts faced by virtual teams while in their workplace. They include the following:
– Relationship/ social conflict
– Data conflict
– Identity conflict

Conflict Management

Conflict management is an important aspect in any organization since it facilitates the resolution of conflicts and ensures minimal costs in investment projects.
– The virtual teams need to acknowledge and appreciate the disparities in culture.
– Solving of organizational conflicts amicably
– Each virtual team member has his or her own point of view.
– Virtual team members should be taught how to take control of their emotions.

Escalation of a Conflict

Conflict escalation involves conflict deterioration and worsening leading to disagreement between the virtual members.
– Escalation of conflicts in working places causes disagreements.
– Conflict escalation in organizations might lead to increase in investment cost.
– The management should intervene in conflict resolution before it adversely affects the organization.

Conflict Resolution

Conflict resolution between virtual team members is important for effective performance of the workforce.
– Importance of improved communication tactics between virtual team members
– The management use of conference call to resolve conflict within an organization
– Presentation of ideas and point of views by virtual team members

How to Defuse a Conflict

There are various stages involved in defusing a conflict within an organization.
– Understanding of the conflict situation
– Employees give out their respective ideas
– The conflicting parties are given an opportunity to set their differences
– Finding a common ground for the conflicting parties
– The conflicting parties are encouraged to compromise

Conclusion

– Modern technology and telecommuting as facilitated the use of virtual teams in some organizations
– Organizations should improve communication strategies
– Conflicts in workplaces impede achievement of organizational goals and objectives
– Conflict resolution in the workplace should be managed and defused