- Published: September 19, 2022
- Updated: September 19, 2022
- University / College: University of Hawaiʻi at Mānoa
- Language: English
- Downloads: 22
Tackling staffturnover via recruiting and retaining the right people Inthis section we will examine the experience of a high tech Australian organizationwhich desires to advance their staff retention rate .
Several methodologies were employed, such as staff training , which aided in instilling admirable attributes to develop work ethics and boost performance. Challenges beingfaced by this organization Anincreasing rate of employee turnover is the main dilemma within this organization. It was observed few years ago, during the management meeting , a platform wheretough issues where spilled out and taken care of. A significant magnitude ofthe employees was in the sales and marketing department. Which cost shook theorganization financially due to the charges paid for training, equipping andrecruiting an employee totaling five thousand Australian dollars for everyfiscal year. Low retention rate was added to the hindrances preventing therapid growth of the company.
Furtherdown the road , high level managers met with their employees via anonymous protocol. Each departments leader oversaw these process , to receivetheir anonymized feedback to him. Thiswas followed by a ‘ fishbone analysis’ of the feedback, analyzing several potential reasons behind the high rate ofturnover. Thefollowing reasons was discovered.
Better conflict management, highermanager-employee inter-relations and team building. All Managers should be morereceptive to listening and be approachable and the ability to detect negative trends and customize their strategies based on thesituation. Employeespropose that their there should not be partiality and disrespect at work. The infamoussituation was within several departments. For instance, protests regarding intensestress from sales manager pressure to meettarget goal. Employees perceived thatmanagers should acknowledge , each staff skills and desires, to mitigate a generalized problemsolving strategies. In addition , managers did not portray a talent identification technique needed to detectthe abilities and weaknesses of their staff , especially during job rolesappointment.
Poor line management performance signified below average coaching and training of staff in this company. Their focus was onprofit while several key issues were brushed off. Theydid not examine the present skills acquiredby the managers . A call for intensive managerialtraining channeled towards the high levelmanagers to acquire broader comprehension of key real time management abilities to solveinter-departmental with a cooperative strategy engage with challenges. Thedecisive approach by engaging the issues at stake , shows the organization’s conformity to Hoshin kiri strategic approach which is part of the organizations management improvement guideline. Hoshin Kiri is an Asianmanagement term which consists of fourkey elements of business management, which are policy development , policycontrol , vision and policy deployment. Itis related to overall quality management with a strategic approach to targeted benchmarking , precise planning and use of continuous advancement tools at all levels of theworkforce. The organization measured its business management practices against othercloud service organizations.
Based onthe pursuit of an optimum workplace environment, they acquired the guidance of training professionals to tackle the issues successfully, suchas HRCONNECT. HRCONNECT, has extensiveyears of experience in supervising management to execute impressive . In April2015 , HRCONNECT commenced a management focused on appraisals. They assisted in facilitating a five management skills intensive course. It focusedon management of conflict, listening skills and attaining a win-win result. Severalmanagers for Cloudyboss were active participants , who at the end of theprogramme , gave a positive feedback abouttheir training experience , especially the alignment with their current crisis.
Basedon the recent events , it can be observed that the managers of Cloudyboss has realized their mistakes by partnering with problem solving experts andby evaluating their practices against other Cloud service companies. Cloudybosshas decided to initiate a skills enhancement programme, aimed at developingresult oriented meetings, precise decision-making, conflict management and rapidroot-cause analysis and conflict management. The HR recruiting strategies hasan online assessment and demo day totest the potential employees. These assessment focuses on personality traits of potential staff, this will enablethe organization detect longterm employees from short term employees.