Each of the following main areas needs to be addressed as a part of this audit; the questions listed are only guidelines to help you gather the essential information to assist in your analysis. It is important to cover each particular topic, but in a way that is most meaningful for the organization that you have selected.
When the questions result in a simple affirmative or negative answer, please elaborate on how you reached your conclusion.
Marketing Function Audit
1. Products • What are the company’s product line objectives? • What areas of product and brand strategy need improvement?
2. Price • What are the company’s pricing objectives, policies, strategies, and procedures?
3. Distribution • What are the company’s distribution objectives and strategies? • Is there adequate market coverage and service?
4. Integrated Marketing Communications • What are the organization’s advertising objectives? • Are the advertising media well chosen? • Is there effective and sufficient use of sales promotion tools such as samples, coupons, displays, and sales contests? • How is the company using direct, online, and database marketing? Strategy Audit
1. Business Mission • Is the business mission clearly stated in market-oriented terms? • Is it feasible? 2. Marketing Objectives and Goals • Are the company and marketing objectives and goals stated clearly enough to guide marketing planning and performance measurement? • Are the marketing objectives appropriate, given the company’s competitive position, resources, and opportunities? 3. Strategy
• Has the management articulated a clear marketing strategy for achieving its marketing objectives? • Has the company developed an effective positioning and marketing mix for each target segment?