WWWprovides access to Internet information through documents including text, graphics, audio, and video files that use a special formatting language called Hypertext Transport Protocol
Hypertext Transport Protocolthe Internet Protocol Web browsers use to request and display Web pages using URL –> universal resource locator
ecommercethe buying and selling of goods and services over the Internet
ebusinessincludes ecommerce along with all activities related to internal and external business operations
mass customizationthe ability of an organization to tailor its products or services to the customer’s specifications
personalizationwhen a company knows enough about a customer’s likes and dislikes that it can fashion offers more likely to appeal to that person
intermediaryagents, software, or businesses that provide a trading infrastructure to bring buyers and sellers together
Advantages of Ebusinessreducing costs
improving operations
improving effectiveness
Ebusiness Modelsa plan that details how a company creates, delivers, and generates revenues on the Internet
Business-to-business
Business-to-consumer
consumer-to-business
consumer-to-consumer
crowdsourcingrefers to the wisdom of the crowd
mashupswebsite or web application that uses content from more than one source to create a completely new product or service
mbusinessthe ability to purchase goods and services through a wireless Internet-enabled device
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